‍ ‍Website Terms of Use‍ ‍

1. Who I am. These terms apply to services sold by Michael Micle, sole proprietor (michaelddev), KBO 1024.504.003, Rollegemstraat 55, 8880 Ledegem, Belgium, support@michaelddev.com, +32 494 62 47 94 (normal rate).

2. What these terms cover. Intro calls, checks and reports booked or bought on this website. Online booking is for consumers aged 18 or over. Larger work (builds, security reviews, business clients) is done under a written quote, and security testing also under a signed security testing agreement; these add to these terms and win if they differ.

3. How a contract is made. For online bookings: when you have paid and received my confirmation email. For quoted work: when you accept the quote in writing.

4. Prices and payment. Prices are in euros. No VAT is charged under the Belgian small business exemption. Online bookings are paid in full when you book; quoted work is paid as set out in the quote. Payments are handled by Stripe. Your own bank or currency conversion fees are yours. Refunds go back to the payment method you used.

5. The services.

• Intro call: 30 minutes by video or phone, informational, no written deliverable.

• Reports: I offer three written reports, each delivered through my Telegram bot (@michaelddevsbot). You book and pay on this website or in the bot; after payment you receive a one-time access code that lets you request one report about one matter (for example one link, one email, or one situation).
  – Safepulse (preventive check): I look into a link, document, app, website, platform or offer you’re considering and explain how risky it looks and why, with an integrity score from 0 to 100.
  – Hacktrace (after an incident): I analyse what happened in a scam, hack or unauthorised access, explain it in plain words, and give practical guidance on how to react and reduce future risk. Practical guidance may include support finding legal entities relevant to the matter.
  – Trustcheck (digital exposure): I check whether your email, phone or usernames appear in known public data breaches and public sources, and explain what is exposed and how to reduce it.
  How a report works: you pay, then you upload the information needed (links, screenshots, the situation). I analyse it and deliver the written report in the bot. Every report is quality-checked by an automated tool before delivery, and reviewed by me when I am available. A score or finding describes risk at that moment; it is never a guarantee or a recommendation to buy, sell or invest, and a project cannot pay for a better score.
  Security reviews and tests: only on systems you own or are authorised to have tested, after we sign a security testing agreement with the scope and rules. A review lowers risk but cannot prove something is fully secure.
  What I never do: give investment, financial, legal or tax advice; hold or move your funds; ask for or keep your seed phrase, private keys or passwords.

6. What I ask from you. Give correct information and the access or files we agreed, on time. Only ask me for lawful work, and only for systems, accounts and content you are entitled to share. Keep your own backups. Don't send me passwords, codes or seed phrases. Don't record our calls without asking me first. Reports are for your own use: don't publish or resell them without my written consent.

7. When I can refuse or stop. I can refuse a job that is illegal, unsafe, against these terms or outside what I do. If I refuse before starting, you get a full refund. If I have to stop because you broke these terms, you pay only for the work already done or time already spent.

8. Your right of withdrawal (consumers). You can cancel a contract made online within 14 days of the day it was made, without giving a reason.

• Services: if you ask me to start within those 14 days and the service is fully performed, you can no longer withdraw. If you withdraw after I started but before I finished, you pay for the part already done, in proportion to the total price.

• Reports and other digital content: if you ask me to deliver within the 14 days and confirm that you lose your right of withdrawal once delivery starts, you can no longer withdraw after delivery.

• How: use the “Withdraw from contract here” page (michaelddev.eu/withdraw, linked in the footer and in your confirmation email), or send a clear statement by email to support@michaelddev.com, for example using the model form below. It is enough to send it before the 14 days end.

• Refund: within 14 days of your withdrawal.

9. Rescheduling and cancelling a call. You can reschedule or cancel free of charge up to 24 hours before the call. Later cancellations and no-shows are not refunded, unless you still have your right of withdrawal under section 8 or you had a serious reason (illness, emergency). If I have to cancel, you choose between a new time and a full refund.

10. If something isn't right. If what I deliver doesn't match what we agreed, tell me within a reasonable time. I will fix or redo it at no cost; if that isn't possible, you get a full or partial refund. If I can't deliver at all, you get a full refund.

11. Liability. I do my work carefully and professionally. I am not liable for decisions you make yourself based on a report, or for losses caused by others (scammers, platforms, blockchains), unless my own mistake caused them. For consumers, nothing in these terms limits my liability for intent, gross negligence or failing to deliver what was agreed, or any other right the law gives you. For business clients, liability is limited to the price of the service concerned, except for intent or gross negligence.

12. Events outside my control. If something outside my control (serious illness, a major platform outage, a disaster) stops me from delivering on time, I tell you as soon as possible and you choose between a new date and a full refund for what wasn't delivered.

13. Your content and my work. You keep ownership of what you send me. Who owns code and designs from a build is stated in the quote; by default, the client owns it after full payment, and open-source parts keep their own licences. The text, design and logo of this website belong to michaelddev.

14. Using this website. Don't use this site to spread malware, scrape it, test its security, impersonate others or disrupt it. Links to other websites are for convenience; I'm not responsible for their content.

15. Privacy. See the privacy policy.

16. Complaints and disputes. Contact me first: support@michaelddev.com. If we can't solve it, consumers can contact the Consumer Mediation Service (consumentenombudsdienst.be). Belgian law applies. If you live in another EU country, you keep the protection of your own country's mandatory consumer law and can go to your own courts.

17. Changes. I may update these terms. The version that applies is the one in force when you booked or accepted the quote.

18. General. These terms are written in English. If one part turns out to be invalid, the rest still applies.

19. Subscriptions, bot services and donations.
Single reports: a one-time report (Safepulse, Hacktrace or Trustcheck) can be bought on this website or in the Telegram bot. One payment gives one report on one matter, via a one-time access code.
Subscriptions (Telegram bot only): the bot also offers unlimited-report plans on a weekly, monthly or yearly basis. Subscriptions are sold and managed only in the bot, not on this website. What each plan includes and its current price are shown before you pay.
Payment and renewal: payments are handled by Stripe. Subscriptions are paid in advance and renew automatically for the same period until you cancel. Your access runs until the end of the period you paid for.
Cancelling: you can cancel at any time, without fees, through the link in your Stripe receipt or by emailing support@michaelddev.com. Cancellation takes effect at the end of the period already paid.
Withdrawal: you can withdraw within 14 days of your first payment (section 8). If you asked to start immediately and a report has already been delivered, that report is treated as delivered digital content and is no longer refundable; any unused remainder of a subscription period is refunded in proportion.
Access codes and fair use: a plan or code is for the named person; don’t share codes. I may suspend access after a warning in case of abuse; if I end a plan without your fault, you get the unused part back.
Automated steps: some bot replies and the report quality-check are automated, and are marked as such.
Donations: donations are voluntary, give no right to any service, and are not tax-deductible. Recurring donations can be stopped at any time.

When you buy a report, the information you upload (links, emails, screenshots, the situation you describe) is processed only to produce that report. Before a report is sent to you it passes an automated quality check, and I review it myself when I am available; I don’t use your uploads to make automated decisions about you or to build profiles.

Model withdrawal form To: Michael Micle (michaelddev), Rollegemstraat 55, 8880 Ledegem, Belgium, support@michaelddev.com I hereby give notice that I withdraw from my contract for the provision of the following service: [ ] Ordered on: [ ] · Name: [ ] · Address: [ ] · Date: [ ] · Signature (only if on paper)